It has been such a pleasure being back in the office and treating our patients. We missed you all.
We continue working to ensure that our infection control procedures are current and adhere to (and exceed) all the latest recommendations set forth by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA).
As such, you will experience changes when it is time for your next appointment. We have made these changes to help protect our patients and our staff.
Some of the changes you will experience include:
Our office will communicate with you before each appointment to ask screening questions. You will be asked those same questions again when you are in the office.
Appointments will be scheduled with greater time between patients to reduce waiting times and to allow for social distancing between patients. This might mean that you will be offered fewer options when scheduling your appointment.
We will take your temperature with an infrared thermometer when you arrive at the office. If you have a temperature above 100º F you will be asked to please leave and reschedule your appointment for at least 2 weeks after your initial appointment date.
We will have hand sanitizer in the reception area and will ask you to use it when you enter the office. It will also be in each operatory for you to use as needed.
We will no longer have magazines and newspapers in our waiting room, as those items are difficult to clean and disinfect.
You will notice our staff will be wearing multiple layers of PPE – 2 masks, a face shield and disposable gowns (which will be changed between patients).
Once in the operatory, we will check your oxygen saturation levels using a pulse oximeter and ask you to rinse with a peroxyl pre-rinse before any work begins. The rinse will help to kill any bacteria.
In addition to these changes which you will experience, we are also doing things “behind the scenes” to make our environment as safe and sterile as possible. We, of course, continue to sterilize all equipment and thoroughly clean each operatory, now with the help of a vector fogger machine that we purchased. Our cleaning crew will continue to come in each evening to deep clean and disinfect the office for the following workday.
We also have new extra oral suction units to help minimize the amount of saliva spraying into the air and a surgical grade clean air purifier for each operatory. The air purifier has 6 stages of filtration and sterilization helping to clean, purify and re-energize every cubic foot of air in the office over 5 times an hour.
Thank you in advance for your understanding and cooperation as we navigate this “new normal”. Our number one priority, as always, is to keep our patients and staff safe, while still maintaining the high level of dentistry that you deserve.
We look forward to seeing you again soon and are happy to answer any questions you may have about the steps we are taking to keep you, and every patient, safe in our practice.
Dr. Kenneth Allen & Dr. Evan Schwarz
Diana, Janet, Cindy, Jillian and Fiona